IMA Life

• Hybrid and flexible working policy
• Career development opportunities with dedicated L&D budget
• Competitive salary
• Member of the Institute of Practitioners for Advertising 
• Healthcare Cash Plan
• Christmas Closure 
• A working environment that champions ED&I
  
• Disability Confident Accredited employer
• Careers after Babies partner and Menopause Workplace Pledge employer
• Access to Coaching 
• Cycle to work scheme
• Employee discounts e.g. gym memberships
  
• Global office locations
  
• Vibrant agency environment with regular social and wellbeing activities
• Internal employee forum

About the team
 

Client Service is the art of forming, building and growing successful relationships with clients.

Our vision is to create unforgettable brand experiences through the limitless power of retail, and world class client relationships are fundamental to this. Proactivity, collaboration and adaptability are crucial to moving with the fast paced and ever evolving retail landscape in which we work.

Great work wins business. Great relationships keep it.

Summary of the role
 

As an Account Manager at IMA, you will play a key role in delivering world-class brand experiences for our global partners, across international markets. You’ll be responsible for managing client projects and overseeing the day-to-day running of accounts, always ensuring a seamless and exceptional client experience.

Working closely with internal teams and external partners, you’ll drive projects forward—from handling complex timelines and approvals to swiftly problem-solving last-minute challenges. In this fast-paced, dynamic environment, your agility, attention to detail, and strategic thinking will be essential. You'll ensure brand consistency is maintained across campaigns while tailoring to local market trends and behaviours, ensuring impactful and effective global campaigns.

Some responsibilities of the Account Manager role will include

• Build and develop good relationships with client and wider stakeholders, acting as the primary day to day contact.

• Understand client’s objectives and challenges and development of market insight to support with planning and creative process.

• Ensure an appropriate level of senior strategic or creative input, both in projects and at meetings.

• Responsible for successful interpretation of client brief into great creative and then successfully present creative output, ensuring senior sign off.

• Management of updated work in progress and status reports internally and externally.

• Ongoing book management against budgets and delivery of client billing, including proactively reporting account SWOTs to line manager on a monthly and ongoing basis.

Want to come onboard as our new Account Manager? Great, get in touch and apply today. 

Just a heads up that we don't hire through recruitment agencies, so if you'd like to be considered for a role, please only apply directly as we'd still like to hear from you! 

#LI-Hybrid

IMA actively encourages applications from disabled people and will provide any reasonable adjustments required for you to interview with us