IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

What you’ll get from us

• A chance to develop your career within an award-winning, people-first creative agency.

• A values-led culture where your contribution is recognised and supported.

• Ownership and variety from day one, with the support of a collaborative team.

• The opportunity to lead projects across live campaigns, retail activations and brand experiences.

• A people-first environment where we challenge, grow, and deliver together.

The role

As an Account Manager, you’ll lead the day-to-day running of client projects — ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal teams, manage workstreams smoothly, and help keep projects moving with energy and precision.

What you’ll be doing

• Building and developing good relationships with clients and wider stakeholders as the primary contact.

• Understanding client objectives and challenges while developing market insights to support the planning and creative process.

• Ensuring an appropriate level of senior strategic or creative input is provided for projects and meetings.

• Translating client briefs into great creative and successfully presenting the output for senior sign-off.

• Managing timelines, budgets and campaign progress across multiple projects.

• Planning and organising schedules for work going through the agency and supporting other Account Managers during peaks and troughs.

• Handling ongoing book management against budgets and the delivery of client billing.

• Managing budgets and project timings using internal platforms like Synergist.

What we’re looking for  

• Proven experience delivering multiple campaigns and presenting work.

• Strong communication, organisation and stakeholder management skills.

• Commercial awareness and the ability to manage budgets and timelines.

• Competence in preparing quotes and proposals.

• A collaborative, flexible mindset with a proactive approach to problem-solving.

Our values at IMA
We’re curious. We challenge. We commit.
These principles shape how we work — with each other, with clients, and with the world.

Apply now
We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.