IMA is a creative agency that builds brands people want to be part of. We’re looking for an experienced Account Manager to join our Client Services team and deliver exceptional campaigns for global partners across international markets.

If you’re a natural relationship builder with strong commercial awareness, and you thrive in a fast-paced environment where no two projects are the same, we want to hear from you.

What you’ll get from us

• A chance to develop your career within an award-winning, people-first creative agency.

• A values-led culture where your contribution is recognised and supported.

• Ownership and variety from day one, with the support of a collaborative team.

• The opportunity to lead projects across live campaigns, retail activations and brand experiences.

• A people-first environment where we challenge, grow, and deliver together.

The role

As an Account Manager, you’ll take ownership of day-to-day client relationships and projects, ensuring campaigns are delivered on time, on budget, and on brief. You’ll play a key role in interpreting client objectives, briefing creative teams, and presenting work with confidence. With a proactive and organised approach, you’ll manage budgets, schedules and reporting while helping to deliver work that’s strategically sound and creatively brilliant.

What you’ll be doing

• Acting as the main point of contact for clients, building strong and trusted relationships.

• Managing campaigns end to end, from brief through to delivery and reporting.

• Preparing work in progress updates, financial reports and client billing.

• Briefing creative teams, reviewing output, and ensuring the highest standards of delivery.

• Supporting planning with insights into client challenges and industry trends.

• Presenting confidently to clients and internal teams.

What we’re looking for  

• Experience working in an agency environment, ideally with retail or consumer brands.

• Strong communication, organisation and stakeholder management skills.

• Commercial awareness and the ability to manage budgets and timelines.

• Proven ability to deliver multiple campaigns simultaneously.

• A collaborative, flexible mindset with a proactive approach to problem-solving.

Our values at IMA
We’re curious. We challenge. We commit.
These principles shape how we work — with each other, with clients, and with the world.

Apply now
We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.